To operate legally in Utah’s kratom market, establishments must register with the Utah Department of Agriculture and Food (UDAF) based on their business activities. This ensures compliance with the Kratom Consumer Protection Act (KCPA) and associated administrative rules.

There are two primary categories for kratom establishment registration:

Registering as a Kratom Manufacturing Establishment

Kratom Manufacturing Establishment: This applies if your establishment is located in the state of Utah and is involved in the distributing, extracting, holding, formulating, mixing, or white labeling of kratom products. These activities classify your facility as a “kratom processor”, which requires registration as a manufactured food establishment under the Utah Wholesome Food Act (Title 4, Chapter 5) and the KCPA (Title 4, Chapter 45).

To register your manufacturing establishment: Please visit the Manufactured Food Regulatory Program webpage and contact [email protected] for instructions on registration.

Registering as a Kratom Retail Establishment

Kratom Retail Establishment: This applies if your establishment sells pre-packaged and labeled kratom products directly to the end consumer (including online). This role is recognized as a “kratom retailer” as defined in R66-50, which requires a food establishment permit and a kratom retail permit under the KCPA and the Kratom Retail Permit Rule R66-50.

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To register your retail establishment: Please follow the steps below:

AIMS Application Software Navigation Instructions

The UDAF utilizes the AIMS application software for retail registration. If you are new to AIMS or need assistance, please refer to the following guides:

• • How to register/create an AIMS account
  • How to create a Utah ID
    • https://dts.utah.gov/idhelp/
  • How to update your profile and contacts

How to Apply for a New Retail Permit

Follow these steps to apply for a new retail permit:

1. 1. Visit the AIMS portal: https://agbusiness.utah.gov/s/
   2. Log in to your account.
   3. Click on the “Kratom” section.
   4. Select “Retail Permit Application.”
   5. Click “Continue.”
   6. Read and agree to acknowledgements, then click “Save and Proceed”.
   7. Choose “New Application”, then “Save and Proceed”.
   8. Complete the application and pay the application fee.
      1. If you have multiple establishments (including online), they all need to have a retail permit. You can add an additional location to your application by selecting “Add Location” on the Account Information” screen within the application. You will need to submit a new application for each location.

By registering as a Utah Kratom Retail Establishment, you are agreeing to the KCPA and the Kratom Retail Permit Rule R66-50.

Retail Permit Fee and Application Review

• Non-refundable Fee: A non-refundable fee of $100 is required for each location. An online retail website is considered a separate location and needs to have a separate retail permit.
• Payment Requirement: Applications will not be reviewed until full payment is received.
• Notification: Applicants will receive email notifications regarding the status of their application, including requests for additional information, approval, or denial.

Renewing Retail Permit

To renew a retail permit, follow these steps:

1. 1. Visit the AIMS portal: https://agbusiness.utah.gov/s/
   2. Log in to your account.
   3. Click on the “Kratom” section.
   4. Select “Retail Permit Application.”
   5. Click “Continue.”
   6. Read and agree to acknowledgements, then click “Save and Proceed”.
   7. Choose “Renewal Application”, then “Save and Proceed”.
   8. Select the permit that you would like to renew, then “Save and Proceed”.
      1. Only one permit can be selected at a time.
   9. Complete the application and pay the application fee.

Updating an Existing Retail Permit

To make changes to a retail permit, follow these steps:

1. 1. Visit the AIMS portal: https://agbusiness.utah.gov/s/
   2. Log in to your account.
   3. Click on the “Kratom” section.
   4. Select “Retail Permit Application.”
   5. Click “Continue.”
   6. Read and agree to acknowledgements, then click “Save and Proceed”.
   7. Choose “Change Request”, then “Save and Proceed”.
   8. Select the permit that you need to make changes to, then “Save and Proceed”.
      1. Only one permit can be selected at a time.
   9. Complete the application.